Last updated: September 15, 2026
Rtaonlines respects your privacy. This policy explains what personal information we collect, why we collect it, how we use it, and the choices you have. This policy applies to rtaonlines.com. The data controller is Rtaonlines, 223 Swan River RD, Bigfork, MT 59911, United States.
Information we collect
We collect the following information when you place an order, contact us, or use our website:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order details, including items purchased and order value
- Payment confirmation information from our payment processors
- Customer service messages
- IP address
- Device and browser information
- Essential cookie data needed for cart, checkout, and website security
How we use information
We use personal information to:
- Process and fulfill orders
- Ship orders and provide tracking updates
- Handle returns, refunds, and exchanges
- Respond to customer service requests
- Prevent fraud and secure our website
- Meet legal, accounting, and record-keeping obligations
- Send order-related emails
We do not sell personal information. We do not use your personal information for advertising cookies on our website.
Legal bases for processing
If you are in the European Economic Area, the United Kingdom, or Switzerland, we process personal information based on:
- Performance of a contract, when we process your order
- Legal obligation, when we keep records required by law
- Legitimate interests, when we prevent fraud and secure our website
- Consent, when you agree to optional communications or optional cookies
When we share information
We share personal information only when needed to run our store:
- Payment processors, including our card payment gateway and PayPal
- Shipping carriers, including USPS, UPS, or FedEx
- Website hosting and email service providers
- Fraud prevention and security providers
- Legal authorities, when required by law
We require service providers to use personal information only for the services they provide to us.
Cookies
We use essential cookies to operate the cart, checkout, and website security. These cookies are needed for the website to work. We do not use advertising cookies to track you across other websites. You can block or delete cookies in your browser settings. If you block essential cookies, the cart and checkout may not work.
Data retention
We keep order and transaction records for 7 years for accounting and legal compliance. We keep customer service messages for 3 years. If you create an account, we keep account data until you ask us to delete it. We delete or anonymize information when it is no longer needed.
Your rights
Depending on where you live, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Delete personal information
- Receive a portable copy of your personal information
- Object to or restrict certain processing
- Withdraw consent
- Not be discriminated against for exercising your privacy rights
To exercise these rights, email info@rtaonlines.com or call +1 406-250-4556. We respond within the time required by applicable law. You may also lodge a complaint with your local data protection authority.
California privacy rights
California residents have the right to know what personal information we collect, request deletion, and request correction. We do not sell personal information. To submit a request, email info@rtaonlines.com. You may use an authorized agent to submit a request on your behalf. We will verify the request as required by California law.
International transfers
If you are in the European Economic Area or the United Kingdom, your personal information is transferred to the United States so we can process your order. We use appropriate safeguards for these transfers, including standard contractual clauses where required.
Children
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at info@rtaonlines.com and we will delete it.
Security
We use HTTPS, access controls, and trusted service providers to protect personal information. No online system is completely secure. If you have a security concern, contact us at info@rtaonlines.com.
Changes to this policy
We post the updated date at the top of this policy when we make changes. The current version applies when you use our website or place an order.
Contact
Rtaonlines
223 Swan River RD
Bigfork, MT 59911
United States
Email: info@rtaonlines.com
Phone: +1 406-250-4556
Service hours: Monday–Friday, 9:00 AM–6:00 PM MT